Orange Return Policy
For OEM Products:
· No Refunds, Store Credit only*
· Return for store credit within 30days *
· Restocking Fee to be applied*
For Compatible/Remanufactured Products:
· Return for a full refund within 60days*
· Return for store credit within 120days*
· Restocking Fee to be applied*
ALL RETURNS MUST BE PRE-APPROVED WITH A RETURN AUTHORIZATION NUMBER
ALL RETURNS MUST BE SHIPPED FREIGHT PREPAID TO:
Orange Technology
RMA Department
1250 W. Artesia Blvd
Compton, CA 90220, USA
Return for a full refund within 30days- Items must be returned to Orange Technology within 30days of the invoiced day.
Return for a full refund within 60days- Items must be returned to Orange Technology within 60days of the invoiced day.
Return for full refund within 120days- Items must be returned to Orange Technology within 120ays of the invoiced day.
If unused and the product is in its original packaging, re-sellable condition, and if approved to be returned, a 10% minimum restocking fee will be charged.
(*)All returns must be in the original packaging and original condition without writing on or having been tampered with the manufacturer’s box. If the following conditions are not complied with, Orange Technology shall not grant any credits/refund.
ü No tape of any kind on the original package or product
ü No writing or markings on the original package or product
ü No Shipping labels on the original package or product
ü All packaging must be in its original state and condition
ü All return items must be shipped in appropriate packaging
ü All returns items must be shipped in their original box and with additional/appropriate protective materials.